Privacy Policy

MusicIDB’s registered users (“Members”) share their identities, engage with their network, exchange knowledge and industry insights, and find out about events to attend. We believe that our service allows our Members to enjoy their musical lives more fully.

Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy:

We protect your personal information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide MusicIDB features and functionality to you; or (4) as necessary to enforce our User Agreement or protect the rights, property, or safety of MusicIDB, its Members, and the public.
We have implemented appropriate security safeguards designed to protect your information in accordance with industry standards.
We may modify this Privacy Policy from time to time, and if we make material changes to it, we will provide notice through our website, apps, or other services (“MusicIDB” or “Service”) or by other means so that you may review the changes before you continue to use MusicIDB. If you object to any changes, you may close your account. Continuing to use MusicIDB after we publish or communicate a notice about any changes to this Privacy Policy means that you are consenting to the changes.

The personal information provided to or gathered by MusicIDB is controlled by MusicIDB, Inc., 635 Rogers St, Lowell, MA 01852. (Some information, such as credit card numbers, is never seen by MusicIDB but rather handled only by third party providers like authorize.net.) If you have any concern about providing information to us or having such information displayed on the MusicIDB services or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not become a Member of MusicIDB or visit our website. If you have already registered, you have the freedom to close your account. We collect your personal information in the following ways:

To create an account on MusicIDB, you must provide us with at least your name, email address, and a password. You can choose to provide further information about yourself during the registration process (for example, your current touring activities, genre preferences, and location). We use this additional information to provide you with more customized services like language-specific profile pages and updates, more relevant ads, and more valuable music-related opportunities, and it may appear on your MusicIDB profile that is viewable by others. You understand that, by creating an account, MusicIDB and others will be able to identify you by your MusicIDB profile, and you allow MusicIDB to use this information in accordance with this Privacy Policy and our User Agreement. We may also ask for your credit card details if you purchase certain MusicIDB services.

After you create an account, you may choose to provide additional information on your MusicIDB profile or pages that you claim as your own (“Claimed Pages”), such as descriptions of your musical tastes or, if you’re a venue or an artist, information related to venues and artists. If you’re a band and you participate in an event booked by a venue on MusicIDB, that venue may provide recommendations and endorsements of you. Showing this information on your profile provides additional information that enables event booking agents to find you and help you each make the most use of It also enables us to serve you ads and other relevant content on MusicIDB.

Redacted.

When you contact MusicIDB’s Help Team, we collect information that helps us categorize your question, respond to it, and, if applicable, investigate any breach of our User Agreement or this Privacy Policy. We also use this information to track potential problems and trends and customize our support responses to better serve you.

We collect information when you use the MusicIDB website, MusicIDB applications (for example, MusicIDB for iPhone or Android), and MusicIDB platform technology (such as “Like” or “Love” plugins for publishers). For example, we collect information when you view or click on ads, join with Facebook, Shout, or participate in booked events.

We use cookies and similar technologies, including mobile device identifiers, to help us recognize you, improve your MusicIDB experience, increase security, measure use of our Services, and serve advertising. You can control cookies through your browser settings and other tools. For more information, including the types of cookies found on MusicIDB, please read MusicIDB’s Cookie Policy. By visiting MusicIDB, you consent to the placement of cookies and beacons in your browser in accordance with this Privacy Policy and MusicIDB’s Cookie Policy.

We target ads to Members both on and off MusicIDB through a variety of ad networks and ad exchanges, using:

Advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers as permitted by mobile platforms;
Member-provided profile information and categories (for example, “jazz fans in Vermont”);
Information inferred from a Member’s profile (for example, using musical preferences, likes, or love to infer age; or names to infer gender).
Your use of MusicIDB (for example, your MusicIDB search history) or clicking on a MusicIDB ad.
Information from advertising partners which we use to help deliver ads more relevant to you.
We do not share personally identifiable information with any third-party advertiser or ad network, although your profile is visible to other MusicIDB Members and through public search depending on your settings.

When you visit or leave MusicIDB by clicking a hyperlink or view a plugin on a third-party site, we automatically receive the URL of the site from which you came or the one to which you are directed. Also, advertisers receive the URL of the page that you are on when you click an ad on MusicIDB. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing MusicIDB using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we use to show you local information (for example, weather information) on our iPad application.

Your “likes” lend support to venues and artists and help us to to learn whether the events they’re thinking of hosting are likely to draw a crowd. Your “loves” count as “likes” but also filter content to just what you care about. Your “loves” are never publicly distinguishable from your “likes”. If you click either button, you become a “fan” and these artists and venues will appear on your profile page under “Favorites,” but no one can see whether the item was liked or loved. So, feel free just to like your cousin’s band.

Pages that you don’t claim as your own (even if claimed by someone else) may have fields on them where you can enter factual information, including things like noting that an artist performed at a venue on such-and-such a date. Your wiki entries are attributable to you. We may display your total wiki entries or links to entries you created on your profile page.

If you are a fan, when you click “I’m attending” for a published event, this information may become visible on your public profile page as well as accessible to you in your private calendar. If you are a member of an artist group, your past events will be visible on the artist page as well as the personal pages for artist members. Detailed information, including promoter reviews, will be visible to (and only to) promoters to which you have applied for or responded to a gig opportunity.

MusicIDB is a dynamic, innovative environment, which means we are always seeking to improve the services we offer you. We often introduce new features, some of which may result in the collection of new information. Furthermore, new partnerships or corporate acquisitions may result in new features, and we may potentially collect new types of information.

The personal information you provide to us may reveal or allow others to identify aspects of your life that are not expressly stated on your profile. By providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms and conditions of MusicIDB’s User Agreement and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy. Supplying information to us, including any information deemed “sensitive” by applicable law, is entirely voluntary on your part. You have the right to withdraw or modify your consent to MusicIDB’s collection and processing of the information you provide at any time, in accordance with the terms of this Privacy Policy and the User Agreement, by changing your Settings or by closing your account.

We communicate with you through email, notices posted on the MusicIDB website, messages to your MusicIDB inbox, and other means available through the Service, including mobile text messages and push notifications. Examples of these messages include: (1) welcome and engagement messages – when you register on MusicIDB, we may send you a series of emails to inform you about how to best use MusicIDB as well as new features; (2) service messages – these will cover service availability, security, and other issues about the functioning of MusicIDB; (3) promotional messages – these include both email and MusicIDB messages (MusicIDB messages are only delivered to your MusicIDB inbox), and may contain promotional information directly or on behalf of our partners, including job opportunities and information from companies that are hiring. These messages will be sent to you based on your profile information and messaging preferences. MusicIDB tracks the open rate of your MusicIDB mails to provide your acceptance score. You may change your email and contact preferences at any time by signing into your account and changing your email settings. You can also opt out of promotional messages by sending a request to MusicIDB Help Team. Please be aware that you cannot opt out of receiving service messages from MusicIDB.

Many communications that you initiate through MusicIDB (for example, an invitation sent to a non-Member) will list your name and primary email address in the header of the message. Messages you initiate may also provide the recipient with aggregate information about your network (for example, how many people are in your network). Other communications that you initiate through the Services, like a request for an introduction, will list your name as the initiator but will not include your personal email address contact information. Once you have connected with an individual, regardless of who sent the invitation, your contact information may be shared with that individual.

We use information that you provide to us to customize your experience and the experiences of others on MusicIDB. For example, when you sign in to your account, we may display the names of new bands in your area who have recently signed up who also match your genre and venue preferences. We also use aggregated information from your network to show you content, such as shouts relevant to you, your genres, or your venues.

If we are working with affiliates, we may share your information with our MusicIDB affiliates outside of the MusicIDB entity that is your data controller (for example, MusicIDB, Inc. may share your information with MusicIDB Pvt. Ltd. of Australia) as necessary to provide the Services. By agreeing to this Privacy Policy, you are consenting to this sharing, should we ever grow that large.

MusicIDB profiles are public but contain limited information that can be used to trace back to you. They will, however, indicate your music preferences, “I’m Attending” history, and cumulative “likes” and “loves”. This information is not handed by MusicIDB to any third parties, but it is visible by third parties. Unless you delete it, your profile on MusicIDB is always viewable on the MusicIDB Services.

We do not rent or sell your information. We will not disclose personal information that is not published to your profile or generated through engagement with other MusicIDB services, such as “I’m Attending” and Shouts, without your consent or to carry out your instructions (for example, to process payment information) unless MusicIDB has a good faith belief that disclosure is reasonably necessary to: (1) comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Privacy Policy or our User Agreement; (3) respond to claims of a violation of the rights of third parties; (4) respond to Member service inquiries; or (5) protect the rights, property, or safety of MusicIDB, our Members, or the public. See Section 2.N for additional details about MusicIDB’s compliance with legal requests for information. MusicIDB may eventually support middleware providers that offer archiving solutions to firms subject to financial services regulation, which, with your permission, facilitate the archiving of your communications and other MusicIDB activity by a third party for compliance purposes.

Content distributed through MusicIDB’s sharing features and third-party integrations may result in displaying some of your personal information outside of MusicIDB. For example, when you Shout on MusicIDB, your content, including your name as the contributor, may be displayed in search engine results. Also, if you have bound your MusicIDB account to your Twitter account, you can easily share content from MusicIDB to Twitter.

We collaborate with and allow third parties to use MusicIDB’s developer platform to offer services and functionality in conjunction with MusicIDB. These third-party developers have either negotiated an agreement to use MusicIDB platform technology or have agreed to our self-service API and Plugin terms in order to build applications (“Platform Applications”). Both the negotiated agreements and our API and Plugin terms contain restrictions on how third parties may access, store, and use the personal information you provide to MusicIDB. If you choose to use a Platform Application, you will be asked to confirm acceptance of the privacy policy and user agreement of the third-party developer. To revoke permission granted to a Platform Application, please visit your settings. Note, however, that even if you revoke the permission granted to a Platform Application, your connections may still be using the Platform Application, so the Platform Application may still have access to certain information about you, just as your connections do. You may opt out of providing information to third-party developers through your connections by accessing your settings.

Polls and Surveys may be conducted by MusicIDB, Members, or third parties. Some third parties may target advertisements to you on the results page based on your answers in the poll. MusicIDB or third parties may follow up with you via MusicIDB mail regarding your participation unless you have opted out of receiving MusicIDB mail messages. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personally identifiable information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. MusicIDB is a member of the Council of American Survey Research Organizations (“CASRO”) and abides by CASRO guidelines for market research. You may opt out of participating in surveys by changing your settings to stop receiving these inquiries and requests.

You can search for bands, Dj’s musicians, artists, venues, events, gigs, and other things related to the live music industry. For example, you can find bands in particular genres or with certain members, or venues you may know in your local neighborhood. You can also find events and information about them. You can also find content from MusicIDB users, including Shouts and Connections, which may let you know about news or job opportunities in the industry. We use personal information from MusicIDB, including Member profiles, Shouts content, and artist and venue pages, to inform and refine our search service.

If you participate in MusicIDB Shouts, share content on your Stream, or import a blog or other content, you should be aware that any information you choose to disclose using these services can be read, collected, and used by other Members in these forums, developers, and other third parties. MusicIDB is not responsible for the information you choose to submit in these forums. Some content in MusicIDB Shouts may be public and searchable on the Internet. Although in the future you may be able to remove your MusicIDB Shouts at any time, we are still in beta and this is currently not possible. Also, others may have copied and used the information that you shared and this will not be trackable.

If you provide any testimonials about artists, bands, dj’s, venues, or other content, or provide a job description via Connections, we may post those testimonials or job descriptions in connection with our promotion of these services to third parties. Testimonials and Connections may include your name and other personal information that you have provided. We will endeavor to select only positive or favorable reviews for promotiong. Note that when submitting a testimonial in particular, you must “opt in” to making that testimonial public. The default is that your testimonial and any associated red flags will remain private to you unless you click “make public.” Also note that “public” testimonials are never visible to fans and are only visible to other event booking agents considering the artist in question.

We offer customized artist-search functionality along with organizational and communications tools as part of our MusicIDB paid service. Paid MusicIDB services allow subscribers – generally, venues, promoters, and other event booking agents – to export limited information from artists’ public profiles, such as names of band members, genres, past public testimonials, and past public red flags, in order to effectively manage event booking. If you are an artist, you may dispute red flag content, which expires after a period of time on its own. MusicIDB’s in-booking email system allows booking agents to contact Artists, and if you provide your email address as an Artist, MusicIDB cannot stop them from contacting you outside of the system. An MusicIDB paid subscriber may also manage and store information it has independently obtained about you outside of the Service, such as an electronic press kit, in its licensed MusicIDB account. Any personal information obtained independently of MusicIDB services are not under MusicIDB’s control but are subject to the policies of the MusicIDB paid account. We store such information on behalf of the MusicIDB paid subscriber who can remove it at any time. We do not further process such information.

MusicIDB allows coffee shops, bars, night clubs, rock clubs, bands, Dj’s, solo musicians and other organizations and musical groups to create pages dedicated to their brand, business, and mission. These pages are public, and any communications or information shared through them will be accessible by the entity that created them. If you like or love a page, you will be listed among the page’s fans, which can be viewed by others. (As noted above, no one can distinguish between your like and love.) MusicIDB uses aggregate information about fans and viewers to provide data about the page’s performance (for example, visits and updates).

It is possible that we may need to disclose personal information, profile information, or information about your activities as a MusicIDB Member when required by law, subpoena, or other legal process, or if MusicIDB has a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of MusicIDB, our Members, personnel, or others.

We may also disclose your personal information to a third party as part of a sale of the assets of MusicIDB Corporation, a subsidiary, or division, or as the result of a change in control of the company or one of its affiliates, or in preparation for any of these events. Any third party to which MusicIDB transfers or sells MusicIDB’s assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy.

You have a right to (1) access, modify, correct, or delete your personal information controlled by MusicIDB regarding your profile, (2) change or remove your content, and (3) close your account. You can also contact us for any account information which is not on your profile or readily accessible to you. If you close your account, your information will generally be removed from the Service within 24 hours. We generally delete closed account information and will de-identify any logs or other backup information within 30 days of account closure, except as noted below.

Please note: Information you have shared with others (for example, through MusicIDB Mail, Shouts, or your Stream) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. MusicIDB Shouts content associated with closed accounts will show an unknown user as the source. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of MusicIDB, because this information may not be in our control. Your public profile may be displayed in search engine results until the search engine refreshes its cache. Your Artist or Venue page will remain displayed as wiki content.

We retain the personal information you provide while your account is active or as needed to provide you services. MusicIDB may retain your personal information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between Members, prevent fraud and abuse, or enforce this Privacy Policy and our User Agreement. We may retain personal information, for a limited period of time, if requested by law enforcement. MusicIDB Customer Service may retain information for as long as is necessary to provide support-related reporting and trend analysis only, but we generally delete closed account data after a time. Content appearing on Venue and Artist pages may be user-generated wiki content. MusicIDB does not control this information except as concerns DCMA issues.

As a Member, you have certain obligations to other Members. Some of these obligations are imposed by applicable law and regulations and others have become commonplace in communities of like-minded Members such as MusicIDB:

You must, at all times, abide by the terms and conditions of the current Privacy Policy, User Agreement, and other policies of MusicIDB. This includes respecting all intellectual property rights that may belong to third parties, such as trademarks or copyrights.
You must not upload or otherwise disseminate any information that may infringe on the rights of others or which may be deemed to be injurious, violent, offensive, racist, xenophobic, homophobic, or which may otherwise violate the purpose and spirit of MusicIDB and its community of Members.
You must keep your username and password confidential and not share it with others. (If you want a promoter or other authorized booking agent to become associated with your venue or artist page, have them create their own account and co-claim it with you.)
Any violation of these guidelines or those detailed in our User Agreement or elsewhere may lead to the restriction, suspension, or termination of your account at the sole discretion of MusicIDB.

As described in Section 2.C. of the User Agreement, persons must be of Minimum Age to use MusicIDB.

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you on the Service or by some other means, such as email. Please review the changes carefully. If you agree to the changes, simply continue to use our Service. If you object to any of the changes to our terms and you no longer wish to use MusicIDB, you may close your account. Unless stated otherwise, our current Privacy Policy applies to all information that MusicIDB has about you and your account. Using MusicIDB after a notice of changes has been communicated to you or published on our Service shall constitute consent to the changed terms or practices.

MusicIDB currently does not share any personal information with third parties for their direct marketing purposes.

We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on MusicIDB is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the MusicIDB Services. We also offer secure https access to the website. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use Amazon web services, which we take to be reasonably secure. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to MusicIDB. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other MusicIDB Members are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.