Your Privacy Matters
We at MusicIDB are down-to-earth people with only good intentions, so we do our best to protect the privacy of our users.
Last revised on August 26, 2016
Uses & Sharing of Personal Info
Your Choices & Obligations
MusicIDB’s registered users (“Members”) share their identities, engage with their network, exchange knowledge and industry insights, and find out about events to attend. We believe that our service allows our Members to enjoy their musical lives more fully.
Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy:
We protect your personal information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide MusicIDB features and functionality to you; or (4) as necessary to enforce our User Agreement or protect the rights, property, or safety of MusicIDB, its Members, and the public.
We have implemented appropriate security safeguards designed to protect your information in accordance with industry standards.
The mission of MusicIDB, Inc. is to connect fans of live music with bands they’ll love at no cost to either. That extends to all kinds of artists, whether they call themselves a band or not. We do this by helping venue bookers and promoters to book and promote shows, and what most venues need — especially small stage venues, like restaurants, coffee shops, and bars — is more data about the artists that might be playing their shows and how many adoring fans might show up. We therefore collect a fair amount of data about live music.
1. What information we collect
A. Data Controllers
When you create an account with us, you provide us with information (including your name, email address, and password) that we use to offer you a personalized, relevant experience on MusicIDB.
C. Profile and Claimed Page Information
After you create an account, you may choose to provide additional information on your MusicIDB profile or pages that you claim as your own (“Claimed Pages”), such as descriptions of your musical tastes or, if you’re a venue or an artist, information related to venues and artists. If you’re a band and you participate in an event booked by a venue on MusicIDB, that venue may provide recommendations and endorsements of you. Showing this information on your profile provides additional information that enables event booking agents to find you and help you each make the most use of It also enables us to serve you ads and other relevant content on MusicIDB.
You can add details to your profile, including your musical tastes and event attendance history. The intent of this information is FYI (for YOUR information), but we may also use it to show you relevant ads when you view the site.
E. Customer Service
When you ask us for help, we’ll make note of who you are so that we can serve you better.
F. Using the MusicIDB Site and Applications
We collect information when you use the MusicIDB website, MusicIDB applications (for example, MusicIDB for iPhone or Android), and MusicIDB platform technology (such as “Like” or “Love” plugins for publishers). For example, we collect information when you view or click on ads, join with Facebook, Shout, or participate in booked events.
We collect information when you visit MusicIDB, use our mobile applications, and interact with advertising on MusicIDB.
I. Advertising Technologies and Web Beacons
We target ads to Members both on and off MusicIDB through a variety of ad networks and ad exchanges, using:
Advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers as permitted by mobile platforms;
Member-provided profile information and categories (for example, “jazz fans in Vermont”);
Information inferred from a Member’s profile (for example, using musical preferences, likes, or love to infer age; or names to infer gender).
Your use of MusicIDB (for example, your MusicIDB search history) or clicking on a MusicIDB ad.
Information from advertising partners which we use to help deliver ads more relevant to you.
We do not share personally identifiable information with any third-party advertiser or ad network, although your profile is visible to other MusicIDB Members and through public search depending on your settings.
At present, we target ads to you only on MusicIDB, not elsewhere in the wider web, based on information you included in your profile and your use of MusicIDB. Advertising is not our core reason to exist, but we allow it as a service to our venues, promoters, and other music industry professionals who want different ways to reach you. You cannot opt out of advertising on the site, but we promise it will NEVER EVER appear in the center of MusicIDB content.
J. Log Files, IP Addresses, and Information About Your Computer and Mobile Device
When you visit or leave MusicIDB by clicking a hyperlink or view a plugin on a third-party site, we automatically receive the URL of the site from which you came or the one to which you are directed. Also, advertisers receive the URL of the page that you are on when you click an ad on MusicIDB. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing MusicIDB using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we use to show you local information (for example, weather information) on our iPad application.
We collect information from the devices and networks that you use to access MusicIDB. This information helps us improve and secure our Services.
K. Likes and Loves
Your “likes” lend support to venues and artists and help us to to learn whether the events they’re thinking of hosting are likely to draw a crowd. Your “loves” count as “likes” but also filter content to just what you care about. Your “loves” are never publicly distinguishable from your “likes”. If you click either button, you become a “fan” and these artists and venues will appear on your profile page under “Favorites,” but no one can see whether the item was liked or loved. So, feel free just to like your cousin’s band.
If you “like” or “love” something you are identified as a “fan”. Whether you “liked” or “loved” it is our secret.
L. Unclaimed Pages and Wiki Content
Pages that you don’t claim as your own (even if claimed by someone else) may have fields on them where you can enter factual information, including things like noting that an artist performed at a venue on such-and-such a date. Your wiki entries are attributable to you. We may display your total wiki entries or links to entries you created on your profile page.
When you contribute factual information to our wiki fields, that will be attributable to you.
M. Event History
If you are a fan, when you click “I’m attending” for a published event, this information may become visible on your public profile page as well as accessible to you in your private calendar. If you are a member of an artist group, your past events will be visible on the artist page as well as the personal pages for artist members. Detailed information, including promoter reviews, will be visible to (and only to) promoters to which you have applied for or responded to a gig opportunity.
If you click “I’m attending” or accept a gig through the site, you share that information with site visitors.
MusicIDB is a dynamic, innovative environment, which means we are always seeking to improve the services we offer you. We often introduce new features, some of which may result in the collection of new information. Furthermore, new partnerships or corporate acquisitions may result in new features, and we may potentially collect new types of information.
We are constantly innovating to improve our Services, which means we may create new ways to collect information on the Service.
2. How we use your personal information
At MusicIDB, we’ll treat you the way we’d want to be treated.
A. Consent to MusicIDB Processing Information About You
B. MusicIDB Communications
We communicate with you through email, notices posted on the MusicIDB website, messages to your MusicIDB inbox, and other means available through the Service, including mobile text messages and push notifications. Examples of these messages include: (1) welcome and engagement messages – when you register on MusicIDB, we may send you a series of emails to inform you about how to best use MusicIDB as well as new features; (2) service messages – these will cover service availability, security, and other issues about the functioning of MusicIDB; (3) promotional messages – these include both email and MusicIDB messages (MusicIDB messages are only delivered to your MusicIDB inbox), and may contain promotional information directly or on behalf of our partners, including job opportunities and information from companies that are hiring. These messages will be sent to you based on your profile information and messaging preferences. MusicIDB tracks the open rate of your MusicIDB mails to provide your acceptance score. You may change your email and contact preferences at any time by signing into your account and changing your email settings. You can also opt out of promotional messages by sending a request to MusicIDB Help Team. Please be aware that you cannot opt out of receiving service messages from MusicIDB.
We communicate with you using MusicIDB messaging, email, and other ways available to us. We may send you messages relating to the availability of the Services, security, or other service-related issues. We also may send promotional messages to your MusicIDB inbox. You can change your email settings at any time.
C. User Communications
Many communications that you initiate through MusicIDB (for example, an invitation sent to a non-Member) will list your name and primary email address in the header of the message. Messages you initiate may also provide the recipient with aggregate information about your network (for example, how many people are in your network). Other communications that you initiate through the Services, like a request for an introduction, will list your name as the initiator but will not include your personal email address contact information. Once you have connected with an individual, regardless of who sent the invitation, your contact information may be shared with that individual.
With certain communications you send on MusicIDB, the recipient can see your name, email address, and some network information.
D. Customized Content
We use information that you provide to us to customize your experience and the experiences of others on MusicIDB. For example, when you sign in to your account, we may display the names of new bands in your area who have recently signed up who also match your genre and venue preferences. We also use aggregated information from your network to show you content, such as shouts relevant to you, your genres, or your venues.
We use the information you provide on your profile to customize your experience on MusicIDB.
E. Sharing Information with Affiliates
If we have affiliates, they’ll follow these same rules.
F. Sharing Information with Third Parties
MusicIDB profiles are public but contain limited information that can be used to trace back to you. They will, however, indicate your music preferences, “I’m Attending” history, and cumulative “likes” and “loves”. This information is not handed by MusicIDB to any third parties, but it is visible by third parties. Unless you delete it, your profile on MusicIDB is always viewable on the MusicIDB Services.
Content distributed through MusicIDB’s sharing features and third-party integrations may result in displaying some of your personal information outside of MusicIDB. For example, when you Shout on MusicIDB, your content, including your name as the contributor, may be displayed in search engine results. Also, if you have bound your MusicIDB account to your Twitter account, you can easily share content from MusicIDB to Twitter.
Any information you put on your profile and any content you post on MusicIDB may be seen by others. We don’t provide any of your non-public information (like your email address) to third parties without your consent, unless required by law, or as described in Sections 2.F and 2.N of this Policy. Other people may find your MusicIDB profile information through search engines (you can choose which parts of your public profile are accessible to public search engines in your settings), or use services like Twitter in conjunction with your MusicIDB account.
G. Developers Using MusicIDB Platform Services
We may work with developers to build Platform Applications using MusicIDB’s developer tools. Whether you use Platform Applications is up to you. If you have given a Platform Application access to your MusicIDB account, you can revoke that permission anytime. Also, you can opt out of providing information to developers through your connections.
H. Polls and Surveys
Polls and Surveys may be conducted by MusicIDB, Members, or third parties. Some third parties may target advertisements to you on the results page based on your answers in the poll. MusicIDB or third parties may follow up with you via MusicIDB mail regarding your participation unless you have opted out of receiving MusicIDB mail messages. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personally identifiable information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. MusicIDB is a member of the Council of American Survey Research Organizations (“CASRO”) and abides by CASRO guidelines for market research. You may opt out of participating in surveys by changing your settings to stop receiving these inquiries and requests.
We conduct our own surveys and polls and also help third parties do this type of research. Your participation in surveys or polls is up to you. You may also opt out of getting invitations to participate in surveys.
You can search for bands, Dj’s musicians, artists, venues, events, gigs, and other things related to the live music industry. For example, you can find bands in particular genres or with certain members, or venues you may know in your local neighborhood. You can also find events and information about them. You can also find content from MusicIDB users, including Shouts and Connections, which may let you know about news or job opportunities in the industry. We use personal information from MusicIDB, including Member profiles, Shouts content, and artist and venue pages, to inform and refine our search service.
MusicIDB helps you search for bands, dj’s, musicians, artists, venues, events, and gigs. If you claim an artist or venue page, this page will be visible to anyone searching MusicIDB.
If you participate in MusicIDB Shouts, share content on your Stream, or import a blog or other content, you should be aware that any information you choose to disclose using these services can be read, collected, and used by other Members in these forums, developers, and other third parties. MusicIDB is not responsible for the information you choose to submit in these forums. Some content in MusicIDB Shouts may be public and searchable on the Internet. Although in the future you may be able to remove your MusicIDB Shouts at any time, we are still in beta and this is currently not possible. Also, others may have copied and used the information that you shared and this will not be trackable.
You are responsible for any information you post on MusicIDB, and this content will be accessible to others.
K. Testimonials and Advertisements Placed through MusicIDB Connections and Reviews
If you provide any testimonials about artists, bands, dj’s, venues, or other content, or provide a job description via Connections, we may post those testimonials or job descriptions in connection with our promotion of these services to third parties. Testimonials and Connections may include your name and other personal information that you have provided. We will endeavor to select only positive or favorable reviews for promotiong. Note that when submitting a testimonial in particular, you must “opt in” to making that testimonial public. The default is that your testimonial and any associated red flags will remain private to you unless you click “make public.” Also note that “public” testimonials are never visible to fans and are only visible to other event booking agents considering the artist in question.
You must “opt in” before any testimonial about a band becomes public.
We offer customized artist-search functionality along with organizational and communications tools as part of our MusicIDB paid service. Paid MusicIDB services allow subscribers – generally, venues, promoters, and other event booking agents – to export limited information from artists’ public profiles, such as names of band members, genres, past public testimonials, and past public red flags, in order to effectively manage event booking. If you are an artist, you may dispute red flag content, which expires after a period of time on its own. MusicIDB’s in-booking email system allows booking agents to contact Artists, and if you provide your email address as an Artist, MusicIDB cannot stop them from contacting you outside of the system. An MusicIDB paid subscriber may also manage and store information it has independently obtained about you outside of the Service, such as an electronic press kit, in its licensed MusicIDB account. Any personal information obtained independently of MusicIDB services are not under MusicIDB’s control but are subject to the policies of the MusicIDB paid account. We store such information on behalf of the MusicIDB paid subscriber who can remove it at any time. We do not further process such information.
We offer a premium service to venues, which can be used to search for, organize, and communicate with artists being considered for an event. Subscribers to this service may export limited information from artists’ public profiles to effectively manage candidate sourcing.
M. Pages for Venues and Artists
MusicIDB allows coffee shops, bars, night clubs, rock clubs, bands, Dj’s, solo musicians and other organizations and musical groups to create pages dedicated to their brand, business, and mission. These pages are public, and any communications or information shared through them will be accessible by the entity that created them. If you like or love a page, you will be listed among the page’s fans, which can be viewed by others. (As noted above, no one can distinguish between your like and love.) MusicIDB uses aggregate information about fans and viewers to provide data about the page’s performance (for example, visits and updates).
Venues and Artists can create pages on MusicIDB. If you like or love one of these pages, you’ll be listed as one of the company’s fans, and non-identifiable information about you will be provided to the page’s administrators.
N. Compliance with Legal Process and Other Disclosures
It is possible that we may need to disclose personal information, profile information, or information about your activities as a MusicIDB Member when required by law, subpoena, or other legal process, or if MusicIDB has a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of MusicIDB, our Members, personnel, or others.
We may disclose your personal information if compelled by law, subpoena, or other legal process, or if necessary to enforce our User Agreement.
O. Disclosures to Others as the Result of a Change in Control or Sale of MusicIDB, Inc.
3. Your Choices & Obligations
A. Rights to Access, Correct, or Delete Your Information, and Closing Your Account
You have a right to (1) access, modify, correct, or delete your personal information controlled by MusicIDB regarding your profile, (2) change or remove your content, and (3) close your account. You can also contact us for any account information which is not on your profile or readily accessible to you. If you close your account, your information will generally be removed from the Service within 24 hours. We generally delete closed account information and will de-identify any logs or other backup information within 30 days of account closure, except as noted below.
Please note: Information you have shared with others (for example, through MusicIDB Mail, Shouts, or your Stream) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. MusicIDB Shouts content associated with closed accounts will show an unknown user as the source. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of MusicIDB, because this information may not be in our control. Your public profile may be displayed in search engine results until the search engine refreshes its cache. Your Artist or Venue page will remain displayed as wiki content.
You can change your MusicIDB information at any time by editing your profile, deleting content that you have posted, or by closing your account. You can also ask us for additional information we may have about your account.
B. Data Retention
We keep your personal information for as long as your account is active or as needed. For example, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement. Wiki information about artists and venues remains on the site indefinitely.
C. Your Obligations
As a Member, you have certain obligations to other Members. Some of these obligations are imposed by applicable law and regulations and others have become commonplace in communities of like-minded Members such as MusicIDB:
You must not upload or otherwise disseminate any information that may infringe on the rights of others or which may be deemed to be injurious, violent, offensive, racist, xenophobic, homophobic, or which may otherwise violate the purpose and spirit of MusicIDB and its community of Members.
You must keep your username and password confidential and not share it with others. (If you want a promoter or other authorized booking agent to become associated with your venue or artist page, have them create their own account and co-claim it with you.)
Any violation of these guidelines or those detailed in our User Agreement or elsewhere may lead to the restriction, suspension, or termination of your account at the sole discretion of MusicIDB.
Please respect the terms of our User Agreement, our Policies, and your fellow MusicIDB Members.
4. Important Information
A. Minimum Age
As described in Section 2.C. of the User Agreement, persons must be of Minimum Age to use MusicIDB.
You have to meet MusicIDB’s minimum age requirements to create an account.
D. Shine the Light Laws etc.
MusicIDB currently does not share any personal information with third parties for their direct marketing purposes.
We don’t share any of your personal information with third parties for direct marketing.
We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on MusicIDB is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the MusicIDB Services. We also offer secure https access to the website. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use Amazon web services, which we take to be reasonably secure. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to MusicIDB. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other MusicIDB Members are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.
We take privacy and security seriously and have enabled HTTPS access to our site, in addition to existing SSL access over mobile devices. Also, please know that the Internet is not a secure environment, so be careful and select strong passwords.
How To Contact Us
Lowell, MA 01852